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Tops and Family Mart strengthen preventive measures to ensure customers and employees are safe from COVID-19

27/3/2020

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Tops market, Tops Superstore, Tops daily, Central Food Hall, and Family Mart in all department stores and across the country continue to operate as normal to facilitate consumers and allow them to access consumer products.

The stores ensure product availability at all times and the stock is always replenished. The most important thing is to assure our customers and employees that they can always count on the highest level of safety when visiting or working at our stores, and therefore, the company has strengthened preventive measures for the safety of our customers and employees.
For customers’ safety
- Temperature scanning and sticker before entry, in cooperation with respective shopping malls, with hand sanitizer.
- Marks for 1-meter social distancing while waiting in a line.

For employees’ safety
- All employees are required to wear a mask and gloves while working. For those working closely with customers, such as cashier staff and customer service staff, face shields are provided to be used together with their mask to ensure a higher level of safety. All employees must go through temperature scanning before work. 

For food safety
- Ready-to-eat food is freshly and cleanly cooked on a daily basis, packaged and sealed to ensure good hygiene and freshness. 
- Salad bar, bakery, fresh produce, vegetables, fruits, and sausages are safely packaged to ensure freshness and prevent contamination.
- We care about every step of the process to ensure the best quality. Our customers can rest assured that they can always trust in our quality in any situation. 
 
These are the additional hygiene and safety measures in place at Tops Market, Tops Superstore, Tops Daily, Central Food Hall and Family Mart. You can rest assured that we take care of everyone. 
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