AVANI Atrium Bangkok Hotel’s General Manager Clinton Lovell boasts 20 years of experience with leading hotel brands. Recently recognised in global luxury hotel awards for his impressive leadership talents, the New Zealand native puts his success down to good old fashioned hard work and an unwavering passion for his trade
| • I’ve always wanted to be part of this glamorous business and associated with like-minded “worldly” people. My 21st birthday cake was a big hotel, as at that time I was dreaming and exploring how to be part of this exciting industry! • Hotel management is the perfect career choice for me as I live a life of exciting mobility – living and working in different cultures and countries – and I am constantly meeting fantastic passionate people who also share the same vision and thrills. • Highlights of my career so far include being awarded a Minor Hotels Award of Excellence in 2015 for the great job my team and I did in Bali (this was during my recent role as General Manager of the beautiful Anantara Seminyak Bali), and receiving a World Luxury Hotel award for Best General Manager Indonesia, also in 2015. Being publicly acknowledged for efforts in leadership and management are real highlights in one’s career! • I joined AVANI Atrium Bangkok in December 2015 and was honored to be selected to lead our company’s largest hotel located closest to our corporate office, which in many ways is pioneering our hot new upscale brand AVANI. It’s a great hotel, well located, recently refreshed, and always delivers a warm welcome. I believe in the wonderful features and benefits the hotel offers as well as the unbeatable value it represents. • One of my favourite aspects of the hotel is our Benihana Japanese Steakhouse. Benihana is pure happiness – a fun, lively restaurant where entertaining chefs deliver first class Japanese food. My kids just love it for special occasions, and I encourage all of our guests to visit and enjoy a night to remember! |  |
• One of the most challenging aspects of my job involves time management. My role is to lead and influence everyone at the hotel to all move in one direction to deliver amazing guest experiences and meet our commercial targets. I must manage and organize the many moving parts that make up our hotel to ensure each department, team leader and team member has clear priorities and flies in formation to deliver a coherent and memorable stay for each and every guest. All this requires many meetings, coaching sessions, administrative efforts, discussion with the stakeholders, and of course time with our esteemed guests while trying to be a good dad and husband.
• Over the next five years the team and I will be fine tuning our services, improving our welcome and departure services, dining experiences and personalization. The hotel looks great at the moment, having recently been through a renovation of all of our rooms, restaurants and public areas, but we will also make some small upgrades to our meeting spaces and wellness facilities.
• The best advice I’ve ever received is from my dad: “A quitter never wins and a winner never quits.” I’m not perfect; I have tried to quit in the past. He was right.
• The motto I find most inspiring is: ‘Brands don’t build people. People build brands.’ It’s the title of a chapter in the book written by our Chairman and Founder, Mr William E Heinecke. I love this. It speaks to me.
• I have a beautiful wife and two boys aged three and 18 months old. I just love playing with them and seeing their excitement as they discover new experiences and new tastes!
minorhotels.com/en/avani/atrium-bangkok
• Over the next five years the team and I will be fine tuning our services, improving our welcome and departure services, dining experiences and personalization. The hotel looks great at the moment, having recently been through a renovation of all of our rooms, restaurants and public areas, but we will also make some small upgrades to our meeting spaces and wellness facilities.
• The best advice I’ve ever received is from my dad: “A quitter never wins and a winner never quits.” I’m not perfect; I have tried to quit in the past. He was right.
• The motto I find most inspiring is: ‘Brands don’t build people. People build brands.’ It’s the title of a chapter in the book written by our Chairman and Founder, Mr William E Heinecke. I love this. It speaks to me.
• I have a beautiful wife and two boys aged three and 18 months old. I just love playing with them and seeing their excitement as they discover new experiences and new tastes!
minorhotels.com/en/avani/atrium-bangkok
