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IKEA Thailand will reopen all of its stores in Bangna, Bang Yai and Phuket, on May 17, and is pleased to welcome everyone back to a safe, clean, improved and inspirational shopping experience. The reopening is in accordance with the directions issued by the Center for Covid-19 Situation Administration.
Lacia Sherlock, Retail Manager for IKEA stores in Thailand and the Philippines, said, “As the COVID-19 situation in Thailand is steadily improving, we would like to especially thank the frontline medical teams who have been providing crucial assistance, as well as all Thais for their collective support.
We are pleased to welcome customers back to our stores and committed to ensuring their safety and well-being together with protecting our co-workers. We are doing our part by making sure that all of the necessary preventive safety, health and hygiene measures are in place in our stores, ensuring that everyone is safe when working and shopping. Our co-workers and customers alike are required to wear masks at all times in stores. All of our restaurants are open for dine-in service, and we will continue with takeaway orders and our new food delivery services.
During the store closures, we introduced new services and ways to improve our customers’ shopping experience. We have introduced remote planning and purchasing with safe social distancing for storage units, PAX wardrobes and IKEA kitchens, and even safe Contactless Click & Collect, delivery, and assembly services.
During the store closures, we received a very positive and supportive response from IKEA Online Store customers. In the past two months, the total number of online visitors surpassed four million with online purchases increasing 320% compared to regular periods. We would like to express our sincere thanks to our customers who continued to shop online, allowing us to meet their needs during this challenging period and we will continue to support Thais by creating an affordable, better everyday life at home while people stay safe.”
Lacia Sherlock, Retail Manager for IKEA stores in Thailand and the Philippines, said, “As the COVID-19 situation in Thailand is steadily improving, we would like to especially thank the frontline medical teams who have been providing crucial assistance, as well as all Thais for their collective support.
We are pleased to welcome customers back to our stores and committed to ensuring their safety and well-being together with protecting our co-workers. We are doing our part by making sure that all of the necessary preventive safety, health and hygiene measures are in place in our stores, ensuring that everyone is safe when working and shopping. Our co-workers and customers alike are required to wear masks at all times in stores. All of our restaurants are open for dine-in service, and we will continue with takeaway orders and our new food delivery services.
During the store closures, we introduced new services and ways to improve our customers’ shopping experience. We have introduced remote planning and purchasing with safe social distancing for storage units, PAX wardrobes and IKEA kitchens, and even safe Contactless Click & Collect, delivery, and assembly services.
During the store closures, we received a very positive and supportive response from IKEA Online Store customers. In the past two months, the total number of online visitors surpassed four million with online purchases increasing 320% compared to regular periods. We would like to express our sincere thanks to our customers who continued to shop online, allowing us to meet their needs during this challenging period and we will continue to support Thais by creating an affordable, better everyday life at home while people stay safe.”
IKEA’s safe to shop plan includes:
- Social distancing: Keeping at least one meter apart in all areas of the store.
- Thermal scanners: Temperatures should not be above 37.5° for entry into the store.
- Frequent Cleaning: We clean and disinfect frequently touched areas and surfaces such as escalators, elevators, and toilets every hour.
- Hand sanitizer: Available throughout the store.
- Face masks: Must be worn for entry into IKEA stores and while shopping. IKEA co-workers must also wear masks and face shields at all times in the store.
- Limiting the number of visitors: The limited capacity in IKEA stores is a precautionary social distancing measure, which calculates 8 sq. m per person.
- Closure of Småland: Småland will remain closed for the well-being of our youngest visitors.
