The General Manager of the Pathumwan Princess Hotel on work, life, and exceeding guests’ expectations
 | You could say my whole life has revolved around the hospitality industry. From early jobs in the trade to studying at management school in France, I have always been fascinated by hotels, the way they operate, and I’ve always dreamed about working in a five-star hotel. What surprises most people is that I’m the first person in my family to pursue this career path. I love my job because it rewards hard work and passion. If you’re motivated and willing to put in the hours, you have the chance to travel the world and work almost anywhere you desire. Work hard, and the world’s your oyster. |
I came to Thailand following my heart. I met my wife, a Thai national, when I was working in the UK and she was studying there. One day, seven years ago, we decided to move to Thailand and, as easy as that, the kingdom became our home.
Thailand is a great place to live and work. All of the world’s best hotel brands are represented here and the potential for career growth is excellent. The staff are also brilliant; I love working with Thai people.
The Pathumwan Princess Hotel is a five-star hotel renowned for the superb quality of its facilities. We have 455 rooms, six restaurants, a 25m pool, one of the largest pool decks in Bangkok (over 100 sunbeds!) and a state-of-the-art fitness centre. We also have an excellent location, offering direct access to the MBK Centre, right in the heart of Bangkok’s shopping district.
Visitors looking for the upmost in luxury should stay in one of our ExecuPlus Suites. These 62sqm rooms have separate living rooms, their own Jacuzzi, an expansive outdoor terrace, and great benefits such as butler service, Club Lounge access, and a complimentary mini bar.
The hotel was fully renovated six years ago but this doesn’t mean we’ve stopped evolving. We always have a new project on the go to ensure the hotel remains current and fresh. We recently renovated our pool deck, for example, and last year we updated our Korean restaurant. Two new restaurants have just opened on our second floor – Hot Pot and Ping’s Thai-Teochew Restaurant – and, together with our new F&B Director, we plan to add exciting new food concepts to our own popular outlets, Loop Italian Restaurant and t@lobby bakery shop (which sells delicious macarons!). We also plan to introduce new daily cocktail and live music experiences at STUDiO Bar – so watch this space!
Customer feedback is very important to us and we’re constantly tweaking our services to meet, and hopefully exceed, their expectations, and maintain the high standards of personalized service for which we’re known.
My favourite part of the hotel is the lobby. This is where I get to meet our guests, talk to them and ensure we are doing everything we can to meet their needs. I also love our Pathumwan Horizon Terrace Suite, on the 29th floor. The views from here are amazing.
My job is very demanding and I always work. Just kidding. I love spending time with my family and ensuring my son, a very energetic four-year-old, is kept entertained. So weekends are family time. I also like to play golf, love gardening, enjoy experiencing new restaurants with my wife, and I also keep pet parrots. So, all in all, I have a great work/life balance.
Pathumwan Princess Hotel, 444 MBK Center, Phayathai Rd. Tel: 02 216 3700 www.pprincess.com
Thailand is a great place to live and work. All of the world’s best hotel brands are represented here and the potential for career growth is excellent. The staff are also brilliant; I love working with Thai people.
The Pathumwan Princess Hotel is a five-star hotel renowned for the superb quality of its facilities. We have 455 rooms, six restaurants, a 25m pool, one of the largest pool decks in Bangkok (over 100 sunbeds!) and a state-of-the-art fitness centre. We also have an excellent location, offering direct access to the MBK Centre, right in the heart of Bangkok’s shopping district.
Visitors looking for the upmost in luxury should stay in one of our ExecuPlus Suites. These 62sqm rooms have separate living rooms, their own Jacuzzi, an expansive outdoor terrace, and great benefits such as butler service, Club Lounge access, and a complimentary mini bar.
The hotel was fully renovated six years ago but this doesn’t mean we’ve stopped evolving. We always have a new project on the go to ensure the hotel remains current and fresh. We recently renovated our pool deck, for example, and last year we updated our Korean restaurant. Two new restaurants have just opened on our second floor – Hot Pot and Ping’s Thai-Teochew Restaurant – and, together with our new F&B Director, we plan to add exciting new food concepts to our own popular outlets, Loop Italian Restaurant and t@lobby bakery shop (which sells delicious macarons!). We also plan to introduce new daily cocktail and live music experiences at STUDiO Bar – so watch this space!
Customer feedback is very important to us and we’re constantly tweaking our services to meet, and hopefully exceed, their expectations, and maintain the high standards of personalized service for which we’re known.
My favourite part of the hotel is the lobby. This is where I get to meet our guests, talk to them and ensure we are doing everything we can to meet their needs. I also love our Pathumwan Horizon Terrace Suite, on the 29th floor. The views from here are amazing.
My job is very demanding and I always work. Just kidding. I love spending time with my family and ensuring my son, a very energetic four-year-old, is kept entertained. So weekends are family time. I also like to play golf, love gardening, enjoy experiencing new restaurants with my wife, and I also keep pet parrots. So, all in all, I have a great work/life balance.
Pathumwan Princess Hotel, 444 MBK Center, Phayathai Rd. Tel: 02 216 3700 www.pprincess.com
