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Siam Piwat Co., Ltd., owner and operator of prestigious OneSiam shopping centers- an integration of global retail destinations including Siam Paragon, Siam Center and Siam Discovery and a joint venture partner of ICONSIAM, has launched integrating shopping services in support of the government’s policy to prevent the spread of COVID-19. With insights to the changing consumer behavior, new services like Call & Pick up, Eat at Home and the latest OneSiam Chat & Shop enable convenient online purchase via live chat at OneSiam Line Official Accounts, social media channels of each shopping centers and OneSiam mobile application.
Miss Chanisa Kaewruen, Senior Deputy Managing Director of Siam Piwat Co., Ltd. said “As an ‘Icon of innovative lifestyle,” Siam Piwat has been exploring interactive marketing strategies to best serve our shoppers and to continuously offer them extraordinary retail experiences. Amid the current situation, OneSiam has committedly worked in line with the government’s attempts to cease the spread of COVID-19.
Importantly, we have taken people, Thai and the world’s, healthy safety as our priority as well as worked on ways to best facilitate customers in this changing scenario, many new integrating shopping services have been introduced.
Miss Chanisa Kaewruen, Senior Deputy Managing Director of Siam Piwat Co., Ltd. said “As an ‘Icon of innovative lifestyle,” Siam Piwat has been exploring interactive marketing strategies to best serve our shoppers and to continuously offer them extraordinary retail experiences. Amid the current situation, OneSiam has committedly worked in line with the government’s attempts to cease the spread of COVID-19.
Importantly, we have taken people, Thai and the world’s, healthy safety as our priority as well as worked on ways to best facilitate customers in this changing scenario, many new integrating shopping services have been introduced.
For over a week, ‘Call & Pick Up’ service for valued Viz members has been actively operated for grocery shopping at Gourmet Market, Siam Paragon Food Hall and Dear Tummy supermarket at ICONSIAM. Viz members can simply call 063 205 7989, 063 142 4856 or 083-097-4622 to place their orders. Total payment will be informed by a phone call prior to confirmation. Customers can then collect their purchase at pick-up point and pay by cash or internet banking.
‘Eat at Home’ is a take-away and food delivery service that combines over 50 restaurants at Siam Paragon, Gourmet Garden, Paragon Food Hall and ICONSIAM. Customers can order via leading food delivery applications or make direct call to the restaurants then enjoy delicious delivery to their doors.
‘OneSiam Chat & Shop’ is a centralized online shopping service. Shoppers can now enjoy all-in-one live chat service assisted by our shopping advocates at every touchpoint from product inquiries, ordering, payment and delivery. Previously, items from leading brands are available at each shopping center social media channels like Facebook, Instagram, LINE and also brands’ owned communication channels such as Siam Discovery, Jung Saem Mool, Absolute Siam Store, Loft, Aland, Ecotopia and more. Now this additional OneSiam Chat & Shop is making shopping an even more enjoyable and more convenience experience, anytime anywhere. Shoppers, no matter where they are, can enjoy our wide varieties of products through real-time connection with human touch, which differentiates this live chat service from other online shopping platforms.
Mrs.Suthida Maleipan, Deputy Managing Director, Siam Piwat Co., Ltd. said, “Our Facebook pages of OneSiam shopping centers have more than 1,200,000 followers while OneSiam application has over 200,000 users. OneSiam LINE OA has over 720,000 members. Totally we have over 2,100,000 online followers in our community. Social media have been our major platform to communicate and keep our customers updated with interesting and relevant information. This is in tune with our social commerce strategy and the Chat & Shop service is expected to increase customer engagement to over 25,000,000 followers in 2021.
Shoppers can enjoy OneSiam Chat & Shop service by just simply add @OneSiam LINE OA and go to Chat & Shop menu to get access to products that match their interest and relevant to today’s need like items for health and hygiene, work from home gadget and wide ranges of products like health & beauty, sports & travel, groceries & pets, home & lifestyle, women and men fashion, gadget & IT, accessories, home appliances and more. Order and purchase can be made right away at @OneSiam LINE OA and all OneSiam social media channels. This new service compliments the online shopping experience and promotes omni-channels customer engagement.
From today – 12 April 2020, get a chance to receive Siam Gift Card worth THB400,000 in total with purchase under terms and conditions through OneSiam Chat & Shop for products of Absolute Siam, ALAND, CAZH, Ecotopia, Jung Saem Mool, Loft, O.D.S., The Selected, The Wonder Room. Every THB2,500 spent get THB350 Siam Gift Card to use with the next purchase of over THB700, shop THB4,500 and receive THB800 Siam Gift Card to enjoy the next purchase of THB1,600.
All services, Call & Pick Up, Eat at Home and Chat & Shop have branched out according to Siam Piwat strategy to fully support and boost sale for our tenants’ shops and brands and to be in tune with the changing shopping behavior, as distance now made closer with our shoppers.
‘Eat at Home’ is a take-away and food delivery service that combines over 50 restaurants at Siam Paragon, Gourmet Garden, Paragon Food Hall and ICONSIAM. Customers can order via leading food delivery applications or make direct call to the restaurants then enjoy delicious delivery to their doors.
‘OneSiam Chat & Shop’ is a centralized online shopping service. Shoppers can now enjoy all-in-one live chat service assisted by our shopping advocates at every touchpoint from product inquiries, ordering, payment and delivery. Previously, items from leading brands are available at each shopping center social media channels like Facebook, Instagram, LINE and also brands’ owned communication channels such as Siam Discovery, Jung Saem Mool, Absolute Siam Store, Loft, Aland, Ecotopia and more. Now this additional OneSiam Chat & Shop is making shopping an even more enjoyable and more convenience experience, anytime anywhere. Shoppers, no matter where they are, can enjoy our wide varieties of products through real-time connection with human touch, which differentiates this live chat service from other online shopping platforms.
Mrs.Suthida Maleipan, Deputy Managing Director, Siam Piwat Co., Ltd. said, “Our Facebook pages of OneSiam shopping centers have more than 1,200,000 followers while OneSiam application has over 200,000 users. OneSiam LINE OA has over 720,000 members. Totally we have over 2,100,000 online followers in our community. Social media have been our major platform to communicate and keep our customers updated with interesting and relevant information. This is in tune with our social commerce strategy and the Chat & Shop service is expected to increase customer engagement to over 25,000,000 followers in 2021.
Shoppers can enjoy OneSiam Chat & Shop service by just simply add @OneSiam LINE OA and go to Chat & Shop menu to get access to products that match their interest and relevant to today’s need like items for health and hygiene, work from home gadget and wide ranges of products like health & beauty, sports & travel, groceries & pets, home & lifestyle, women and men fashion, gadget & IT, accessories, home appliances and more. Order and purchase can be made right away at @OneSiam LINE OA and all OneSiam social media channels. This new service compliments the online shopping experience and promotes omni-channels customer engagement.
From today – 12 April 2020, get a chance to receive Siam Gift Card worth THB400,000 in total with purchase under terms and conditions through OneSiam Chat & Shop for products of Absolute Siam, ALAND, CAZH, Ecotopia, Jung Saem Mool, Loft, O.D.S., The Selected, The Wonder Room. Every THB2,500 spent get THB350 Siam Gift Card to use with the next purchase of over THB700, shop THB4,500 and receive THB800 Siam Gift Card to enjoy the next purchase of THB1,600.
All services, Call & Pick Up, Eat at Home and Chat & Shop have branched out according to Siam Piwat strategy to fully support and boost sale for our tenants’ shops and brands and to be in tune with the changing shopping behavior, as distance now made closer with our shoppers.
