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Global Retail destinations Siam Paragon, Siam Center, Siam Discovery and ICONSIAM are in full preparedness to reopen with innovative benchmark of retail health and safety measures. To ensure maximum and 360◦ safety to all involved - business alliances, tenants, customers and employees, carefully designed ‘Safety Journey’ is introduced to best serve the ‘New Normal Innovative Lifestyle,’ that will bring back happiness and Thai smiles to Thai people. On 14 May 2020, Deputy Prime Minister and Public Health Minister Anutin Charnvirakul made a health & safety inspection at Siam Paragon Shopping Center before reopening assessment, according to the government’s second-phase plan to ease business restriction, alongside wereSiam Piwat’s CEO Chadatip Chutrakul and Senior Executive Vice President, Operations, Naratipe Ruttapradit.
Naratipe Ruttapradit, Senior Executive Vice President, Operations, Siam Piwat Co., Ltd., the operator of Siam Paragon, Siam Center, Siam Discovery and a joint venture partner of ICONSIAM, said “According to the Centre for Covid-19 Situation Administration (CCSA)’s plan to announce further relaxation of the disease control measures, retail premises will be allowed to reopen under strict health and safety measures. Our retail properties – Siam Paragon, Siam Center, Siam Discovery and ICONSIAM have been the pioneering retailers to implement maximum health and safety measures on customers as well as our employees. Our high-standard practices have been recognized even before the temporary closure of shopping malls. We are now readily prepared for the reopening under the government-mandated guidelines. We have maintained and strengthened our health and hygienic measures at maximum and strictest levels and we also encourage the public to practice and strictly adhere to preventive measures.
“To ensure safe reopening to all service providers, shops and customers, Siam Paragon, Siam Center, Siam Discovery and ICONSIAM have leveraged lines up of integrated health and safety measures that cover 360◦ lifestyle aspects. A carefully designed ‘Safety Journey,’ is introduced to serve the consumers’ ‘New Normal Innovative Lifestyle.’ Innovations are incorporated to reassure consumers’ trust when we open our doors again. We are utilizing temperature scanning robot, all-area deep cleaning technologies like UV-C disinfection for indoor and outdoor areas, mobile application registration to provide receive e-pass that can also be used for future visits. Other leveraged measures are also implemented to ensure maximum safety all through the customers’ journey.”
“To ensure safe reopening to all service providers, shops and customers, Siam Paragon, Siam Center, Siam Discovery and ICONSIAM have leveraged lines up of integrated health and safety measures that cover 360◦ lifestyle aspects. A carefully designed ‘Safety Journey,’ is introduced to serve the consumers’ ‘New Normal Innovative Lifestyle.’ Innovations are incorporated to reassure consumers’ trust when we open our doors again. We are utilizing temperature scanning robot, all-area deep cleaning technologies like UV-C disinfection for indoor and outdoor areas, mobile application registration to provide receive e-pass that can also be used for future visits. Other leveraged measures are also implemented to ensure maximum safety all through the customers’ journey.”
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Our ‘Innovative Health & Safety’ measures cover three key elements:
1.Health & Safety measures for service providers.
It is obligatory for all staffs to do daily health condition check, before work and during the day, and comply to the strict follow up. Employees also required to maintain hygienic practices at all time to ensure customers safety and trust. Employees must also perform online check-in and check-out via application, QR code or online form.
2.Health & Safety measures for the retail properties.
Deep cleaning in all areas is practiced using Ozone purifiers, UV-C sanitization and Disinfecting Fogger Technology. Visitor screening and disinfection has been set up at all entrances, incorporating mobile sanitization carpet, True5G Temi Thermal Scan AutoBot and free UV-C disinfection equipment. Social distancing is strictly maintained, all touch points are regularly cleaned as well as the disinfection and hygienic maintainance of the ventilation system.
3.Health & Safety measures to ensure maximum customers’ confident.
Technologies are incorporated to better serve the new normal. Shoppers are required to download mobile application, for check-in and check-out. For customers’ convenience, Siam Piwat has created a one-time registration system to provide e-pass that can be used for future visits by simply have the e-pass scanned or use QR code. OneSiam and ICONSIAM applications also facilitate plan-ahead shopping. Visitors are required to wear face masks at all time and comply to the shopping centers’ guidance by using hand sanitizer. Cashless, E-payment and credit card payment are encouraged for more convenient shopping experience.
Siam Piwat is confident that OneSiam – which integrates global shopping destinations Siam Paragon, Siam Center and Siam Discovery – and the Chaopraya Riverside spectacular project ICONSIAM, are more than ready to resume operations with maximum health and safety measures, to bring back the Thai smiles, a “New Beginning, New Smile.”
1.Health & Safety measures for service providers.
It is obligatory for all staffs to do daily health condition check, before work and during the day, and comply to the strict follow up. Employees also required to maintain hygienic practices at all time to ensure customers safety and trust. Employees must also perform online check-in and check-out via application, QR code or online form.
2.Health & Safety measures for the retail properties.
Deep cleaning in all areas is practiced using Ozone purifiers, UV-C sanitization and Disinfecting Fogger Technology. Visitor screening and disinfection has been set up at all entrances, incorporating mobile sanitization carpet, True5G Temi Thermal Scan AutoBot and free UV-C disinfection equipment. Social distancing is strictly maintained, all touch points are regularly cleaned as well as the disinfection and hygienic maintainance of the ventilation system.
3.Health & Safety measures to ensure maximum customers’ confident.
Technologies are incorporated to better serve the new normal. Shoppers are required to download mobile application, for check-in and check-out. For customers’ convenience, Siam Piwat has created a one-time registration system to provide e-pass that can be used for future visits by simply have the e-pass scanned or use QR code. OneSiam and ICONSIAM applications also facilitate plan-ahead shopping. Visitors are required to wear face masks at all time and comply to the shopping centers’ guidance by using hand sanitizer. Cashless, E-payment and credit card payment are encouraged for more convenient shopping experience.
Siam Piwat is confident that OneSiam – which integrates global shopping destinations Siam Paragon, Siam Center and Siam Discovery – and the Chaopraya Riverside spectacular project ICONSIAM, are more than ready to resume operations with maximum health and safety measures, to bring back the Thai smiles, a “New Beginning, New Smile.”
