Wins the most number of awards amongst serviced residence players with 17 accolades across the regions
CapitaLand Investment’s wholly owned lodging business unit, The Ascott Limited (Ascott) has received the top honour of ‘Leading Serviced Apartment Brand’ in Asia, Middle East and Oceania at the prestigious World Travel Awards 2021. Ascott is the biggest winner with a total of 171 accolades across the regions, the most number of awards amongst serviced apartment companies. Ascott achieved these top recognitions in Asia and Middle East for the sixth straight year and in Oceania for the second consecutive year.
In addition to the regional tier awards, Ascott was also voted ‘Leading Serviced Apartment Brand’ in China, Hong Kong, Malaysia, Philippines, Saudi Arabia, Singapore, Thailand and Vietnam. Voted by tourism professionals and business and leisure travellers worldwide, winners of the annual World Travel Awards are globally recognised as hallmarks of industry excellence.
Ms Tan Bee Leng, Ascott’s Managing Director for Brand & Marketing, said: “To continue winning these top honours even during such extraordinary times is a strong validation of Ascott’s quality properties and world-class customer service. Amidst the pandemic, it became ever more important for Ascott to step up the engagement with our guests and members of our loyalty programme Ascott Star Rewards (ASR). As we look forward to the travel industry's recovery, Ascott will continue to transform our lodging offerings to enable our guests to live, work and play with greater flexibility. Ascott remains committed to deliver the highest hospitality standards and we stand ready to welcome guests at our properties across over 200 cities worldwide.”
Ascott is the first hospitality company to partner with International SOS to offer free global telehealth, telecounselling and travel security advisory to guests. It launched its global online travel booking platform discoverasr.com with 14 brands onboard, and enhanced ASR as well as the Discover ASR mobile app to provide greater value to guests.
First hospitality company in the world to offer guests complimentary global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services Launched in May 2021, Ascott’s partnership with International SOS allows guests to have greater peace of mind and feel safe with on-demand quality care from medical and security experts. The complimentary services are part of Ascott’s enhanced ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices.
In addition to the regional tier awards, Ascott was also voted ‘Leading Serviced Apartment Brand’ in China, Hong Kong, Malaysia, Philippines, Saudi Arabia, Singapore, Thailand and Vietnam. Voted by tourism professionals and business and leisure travellers worldwide, winners of the annual World Travel Awards are globally recognised as hallmarks of industry excellence.
Ms Tan Bee Leng, Ascott’s Managing Director for Brand & Marketing, said: “To continue winning these top honours even during such extraordinary times is a strong validation of Ascott’s quality properties and world-class customer service. Amidst the pandemic, it became ever more important for Ascott to step up the engagement with our guests and members of our loyalty programme Ascott Star Rewards (ASR). As we look forward to the travel industry's recovery, Ascott will continue to transform our lodging offerings to enable our guests to live, work and play with greater flexibility. Ascott remains committed to deliver the highest hospitality standards and we stand ready to welcome guests at our properties across over 200 cities worldwide.”
Ascott is the first hospitality company to partner with International SOS to offer free global telehealth, telecounselling and travel security advisory to guests. It launched its global online travel booking platform discoverasr.com with 14 brands onboard, and enhanced ASR as well as the Discover ASR mobile app to provide greater value to guests.
First hospitality company in the world to offer guests complimentary global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services Launched in May 2021, Ascott’s partnership with International SOS allows guests to have greater peace of mind and feel safe with on-demand quality care from medical and security experts. The complimentary services are part of Ascott’s enhanced ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices.
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