The certification is aimed at reassuring visitors that an accommodation establishment has taken steps to prevent the spread of the COVID-19 virus intensely and guarantees that more than 70 percent of employees have been fully vaccinated to service customers.
In addition to meeting all the requirements to become a SHA Plus-certified hotel, all three the hotels have also completed a concerted effort to fully vaccinate all their employees and have reinforced health and hygiene measures under the Anantara group’s “Stay with Peace of Mind” programme and the Avani group’s “AvaniSHIELD” programme. A dedicated ‘Guest Guardian’ at the hotels is responsible for overseeing health and safety standards by ensuring a series of rigid brand health and safety guidelines are always met and surpassed. The primary initiatives were driven by the adoption of new technology, such as digital check-in and check-out; digital concierge services; UVC lights; and HEPA-grade air purifiers, all in compliance with the guidelines issued by the Centre for Disease Control and Prevention (CDC) and the World Health Organisation (WHO).
Commenting on the flagship hotels’ successful SHA Plus certifications, Mr Mark O’Sullivan, Anantara and Avani’s Bangkok Area General Manager, said that it is a crucial final step to put all the necessary life, health, and safety protocols in place as Thailand’s hospitality and tourism industry readies to welcome international travellers back. “We are now more confident than ever in our commitment to the paramount importance of the safety and security of our guests and colleagues”, he said.