DMHT’s support also includes the provision of reopening and operations guidelines booklets during the COVID-19 outbreak, to help ensure maximum hygienic service standards and consumers’ peace of mind. These activities are a part of DMHT’s efforts under the ‘Returning Together’ initiative, which aims to support DMHT’s and partners’ businesses to be able to resume operations responsibly, efficiently, and sustainably.
Alberto Ibeas, Managing Director, Diageo Moët Hennessy (Thailand), said: “Many businesses have been impacted by COVID-19, including the alcoholic beverage industry. DMHT would like to actively extend support that helps our partners smoothly resume their operations and promote their business continuity after the lockdown has been eased. Previously, Diageo donated alcohol raw material, which was processed into hand sanitizers for front-line healthcare workers when the pandemic was at its critical point. This time, DMHT’s efforts are focused on business recovery as the domestic situation continuously improves.”
In addition, DMHT has prepared reopening and operations guidelines for outlets about safety measures during the COVID-19 pandemic to support the government’s policies. The guidelines aim to help business owners train staff, shops to heighten hygiene and safety measures, and ensure confidence among consumers. Some of the guidelines include: making cleaning schedules for areas inside and around the premises, placing alcohol hand sanitizers around the premises, checking the temperature of staff and customers, ensuring that protective equipment is worn, defining how to safely prepare food and beverages, how to provide services hygienically, and how to communicate with customers via various channels, and many more.
These support measures are parts of DMHT’s ongoing ‘Returning Together’ initiative that aims to provide commercial support to customers, business partners, and the Thai hospitality industry. The COVID-19 pandemic may have caused a huge impact to our way of life, economy, and society both at an individual and business level, but through collaboration, everyone will be able to move forward. DMHT is ready to take part in encouraging businesses and the hospitality industry to strive forward together.